Category Archives: help desk

9 Popular Password Manager Apps Found Leaking Your Secrets

Source: 9 Popular Password Manager Apps Found Leaking Your Secrets

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Posted in Computer Security, Free Software, help desk, higher ed, higher education, Information Technology, internet security;, Software, Windows Security | Tagged , , , , | 1 Comment

Change network adapter priorities in Windows 10 – PowerShell

First thing – disable network adapters you don’t use If you use Ethernet, disable everything but flow control Disable LLMNR Adjust NTLM Perform test with Totusoft’s network speed test Next, avoid latency of your network card by adjusting the network … Continue reading

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Posted in Computer hardware, computer troubleshooting, Computers, help desk, Home Networking, Information Technology, Microsoft, Microsoft Windows, Microsoft Windows 10, network, Networking, Technology, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1, Windows Server, Wireless | Tagged , , , , , , , , | Leave a comment

Internet or network application slow? You may need to temporarily disable Nagle’s Algorithm

With the Nagle-Algorithm, Windows takes small packets and packages them in to more manageable and efficient sizes.   If you have poor latency, you might try to disable the Nagle-Algorithm.  Nagle’s algorithm helps to control congestion when small packets are … Continue reading

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Posted in Computer Software, computer troubleshooting, help desk, Information Technology, Microsoft Windows, Microsoft Windows 10, Technology, Windows, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1 | Tagged , , , , , | Leave a comment

Is your AHCI Link Power Management viewable from the Power Options Console?

If you can’t see your AHCI Link Power Management from the Power Options, there is a way to add it.  Always backup your computer before modifying the registry. You can add the GUID to the registry by going opening the … Continue reading

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Posted in Computer hardware, Computers, Hardware, help desk, Information Technology, Microsoft Windows, Microsoft Windows 10, storage, Technology, Windows, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1 | Tagged , , , | Leave a comment

Check and repair your SSD or HDD using PowerShell

Want to use PowerShell to scan or repair your drive(s)?  Use the commands below to check your drives. Need to run a quick check?  Type the following using PowerShell as the Administrator. Repair-Volume -DriveLetter C -SpotFix If you need to … Continue reading

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Posted in Computers, Hardware, help desk, higher ed, higher education, Information Technology, Microsoft, Microsoft Windows 10, storage, Technology, Windows, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1, Windows Server | Tagged , , , , , | Leave a comment

NetSpot Review – Wi-Fi survey app for Windows

In this three part series we review NetSpot a Wi-Fi survey app for Mac and Windows. In this part, we look at the Microsoft Windows version of NetSpot.  NetSpot performs accurate Wi-Fi surveys that allows you to use a map … Continue reading

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Posted in computer troubleshooting, Computers, Free Software, help desk, Industry, Information Technology, Technology, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1, Wireless | Tagged , , , , , , | Leave a comment

Windows Cleanup shows 3.99TB? Is my math wrong?

Apparently there is a bug that shows 3.99TB of Windows Update Cleanup when you run the disk cleanup application in Windows 10.  With the plethora of updates that Microsoft has thrown at everyone, this would seem about right, however, you … Continue reading

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Posted in computer troubleshooting, help desk, higher ed, higher education, Manufacturing, Microsoft Windows 10, Software, Technology, Windows, Windows 10, Windows 10 Quick Tips | Tagged , , , , , | Leave a comment

Realtek PCIe GBE Family Controller performance issues

UPDATE-2016 driver now available! (Driver number will be different than what is in this article! (Direct Link to New 12/2016 Driver) If you have the Realteck PCIe GBE Family Controller adapter and are experiencing performance issues on your network, download … Continue reading

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Posted in computer troubleshooting, Computers, help desk, higher education, Home Networking, Information Technology, Microsoft Windows 10, network, Networking, Technology, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1, Windows Server | Tagged , , , , | Leave a comment

DHCP issues with KB3201845

If you have issues after applying KB3201845, Rick over at Whats On My PC may have first found it.  Apparently Microsoft is displaying a banner on their Windows 10 History page that says to restart NOT shutdown.   We experienced … Continue reading

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Posted in Computer Software, computer troubleshooting, Computers, help desk, higher ed, higher education, Home Networking, Information Technology, Microsoft, Microsoft Windows, Microsoft Windows 10, Technology, Windows 10, Windows 10 Quick Tips, Windows Server | Tagged , , , , | Leave a comment

Goodbye CMD prompt – and update your PowerShell help

Powershell is becoming the new default command line.  It’s more powerfull and computers and operating systems always change. Before you get started, you may want to update it.  Right click your menu icon. Select Windows PowerShell (Admin) Next type – Get-Help dir … Continue reading

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Posted in Computer Software, Computers, help desk, higher ed, Information Technology, Microsoft Windows, Microsoft Windows 10, Technology, Windows, Windows 10, Windows 10 Quick Tips | Tagged , , , | 1 Comment

Create a roaming profile – Windows 7, 8, 10 with Server 2008 R2

Attached are guides on creating a roaming profile with Windows 7 and Server 2008 r2. (Thanks to Mr. Ledlow for creating these) Guides are in PDF Step One Create a User on the Domain Step Two Creating a Folder on … Continue reading

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Posted in Computers, help desk, Information Technology, Microsoft, Microsoft Windows, Microsoft Windows 10, Networking, Organizations, Technology, Windows, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1 | Tagged , , , , | Leave a comment

Did you know Microsoft has an online Training Center for Office?

Microsoft offers an online training center for Microsoft Office that covers Microsoft Excel, OneNote, Outlook, PowerPoint, Word, OneDrive, Access and Skype for Business. The training offers videos, tips and more.  You can find the training here.

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Posted in Education, Free Software, freeware, help desk, higher ed, higher education, Home Networking, Information Technology, Microsoft, Microsoft Office, Microsoft Windows, Microsoft Windows 10, Technology, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1 | Tagged , , , , , | Leave a comment

Completely uninstall Office with the easy fix tool

Microsoft offers an easy fix tool that gets rid of Office and insures that nothing remains in your folders or registry.   This tool should be use if you have errors installing Office or if you are wanting to remove … Continue reading

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Posted in Computer Software, computer troubleshooting, Computers, Education, Free Software, freeware, help desk, higher ed, higher education, Information Technology, Microsoft, Microsoft Office, Technology | Tagged , , , , | 2 Comments

Slow USB Transfer rate? Try this

If you are experiencing slow USB Transfer rates, try this. Insert your USB drive. Open the Device Manager Expand Disk Drives and double click on your flash drive Check the box “Turn off Windows write-cache buffer flushing on the device”

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Posted in computer troubleshooting, Computers, Education, Hardware, help desk, Microsoft, Microsoft Windows 10, Technology, Windows, Windows 10, Windows 7, Windows 8, Windows 8.1 | Tagged , , , | Leave a comment

Windows Search Issues

When you add drives and other devices to your computer, it is good to have areas indexed so that finding files is easier. Here’s how to re-index a drive – Make sure your drive has indexing checked.  You can go to … Continue reading

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Posted in Computer Software, Education, help desk, higher ed, higher education, Information Technology, Microsoft, Microsoft Office, Microsoft Windows, Microsoft Windows 10, Software, Technology, Windows, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1, Windows Server | Tagged , , , , , , | Leave a comment

How to get Office 2016 Updates

Want to get updates for your Office 365? Open Word 2016 or another one of your office products.  Click on file, then Account – you’ll now see Update Options on the right.  Click the Update Options and select Update Now.

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Posted in Computers, Education, help desk, higher ed, higher education, Information Technology, Microsoft Office, Microsoft Windows, Microsoft Windows 10, Software, Technology, Windows 10, Windows 10 Quick Tips | Tagged , , , | Leave a comment

Windows 10 not updating

After the Anniversary edition came out for Windows 10, many people have had the probelm of updating their OS. What are some of the fixes? Apparently KB3189866 will hang the OS. Download and apply this KB (full download of the … Continue reading

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Posted in computer troubleshooting, Computers, Education, help desk, higher ed, higher education, Information Technology, Microsoft, Microsoft Windows, Microsoft Windows 10, Technology, troubleshooting, Windows, Windows 10, Windows 10 Quick Tips | Tagged , , , , | Leave a comment

Open a lot of tabs in Chrome? Is your computer sluggish? Here’s what you can do

If you are an internet surfer and open a ton of tabs, you may notice that your computer has become sluggish.   Many times this can be from using a lot of memory usage (caused by a website) in Chrome. … Continue reading

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Posted in Computer Software, help desk, Information Technology, Mac, Microsoft, Technology, troubleshooting, Windows, Windows 10 | Tagged , , , | Leave a comment

Reset and Fix Windows Updates

The following commands help to reset Windows Update History along with resetting and re-registering components.  Open an elevated command prompt and type (or copy and paste) the following (in italics)- (References below –  double check before running) net stop bits … Continue reading

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Posted in Computers, help desk, Information Technology, Microsoft, Microsoft Windows, Microsoft Windows 10, Windows, Windows 10, windows 10 privacy, Windows 10 Quick Tips | Tagged , , , , , | Leave a comment

How long will you be on help desk?

Three former students recently contacted me to update me on their careers.  There’s always a question before they leave college.  How long will I work help desk?  We wrote an article several years ago – “It takes time in the trenches … Continue reading

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