Category Archives: Computers

NetSpot Review – Wi-Fi survey app for Windows

In this three part series we review NetSpot a Wi-Fi survey app for Mac and Windows. In this part, we look at the Microsoft Windows version of NetSpot.  NetSpot performs accurate Wi-Fi surveys that allows you to use a map … Continue reading

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Posted in computer troubleshooting, Computers, Free Software, help desk, Industry, Information Technology, Technology, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1, Wireless | Tagged , , , , , , | Leave a comment

OWASP Zed Attack Proxy (ZAP)- Using on your home network

OWASP -The Open Web Application Security Project is an online community which creates freely-available articles, methodologies, documentation, tools, and technologies in the field of web application security. (Wikipedia) If you have wanted to learn how to test your network and … Continue reading

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Posted in Computer Security, computer troubleshooting, Computers, Education, Free Software, Hacking, higher ed, higher education, Information Technology, internet security;, IoT, Microsoft Windows, Microsoft Windows 10, Networking, Technology, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1, Windows Security, Windows Server, Wireless | Tagged , , , , , , , | Leave a comment

DotNet 3.5 failed or won’t install Server 2012

If DotNet 3.5 won’t install or fails to install on Server 2012 (Under Features), there is a work around. You may see this when installing – Cancel the installation Insert your Windows DVD and open PowerShell – Type the following … Continue reading

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Posted in computer troubleshooting, Computers, higher ed, higher education, Information Technology, Technology, troubleshooting, Windows Server | Tagged , , , , | Leave a comment

Realtek PCIe GBE Family Controller performance issues

UPDATE-2016 driver now available! (Driver number will be different than what is in this article! (Direct Link to New 12/2016 Driver) If you have the Realteck PCIe GBE Family Controller adapter and are experiencing performance issues on your network, download … Continue reading

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Posted in computer troubleshooting, Computers, help desk, higher education, Home Networking, Information Technology, Microsoft Windows 10, network, Networking, Technology, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1, Windows Server | Tagged , , , , | Leave a comment

DHCP issues with KB3201845

If you have issues after applying KB3201845, Rick over at Whats On My PC may have first found it.  Apparently Microsoft is displaying a banner on their Windows 10 History page that says to restart NOT shutdown.   We experienced … Continue reading

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Posted in Computer Software, computer troubleshooting, Computers, help desk, higher ed, higher education, Home Networking, Information Technology, Microsoft, Microsoft Windows, Microsoft Windows 10, Technology, Windows 10, Windows 10 Quick Tips, Windows Server | Tagged , , , , | Leave a comment

Goodbye CMD prompt – and update your PowerShell help

Powershell is becoming the new default command line.  It’s more powerfull and computers and operating systems always change. Before you get started, you may want to update it.  Right click your menu icon. Select Windows PowerShell (Admin) Next type – Get-Help dir … Continue reading

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Posted in Computer Software, Computers, help desk, higher ed, Information Technology, Microsoft Windows, Microsoft Windows 10, Technology, Windows, Windows 10, Windows 10 Quick Tips | Tagged , , , | 1 Comment

Cut down God Mode to individual areas

Remember God Mode?  You can cut this overwhelming shortcut down by using some of your most useful tools.  Here’s an example on how to put Troubleshooting on your desktop. First, make a new folder  on your desktop and rename it … Continue reading

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Posted in computer troubleshooting, Computers, Technology, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1, Windows Server | Tagged , , , , | Leave a comment

How to flush the DNS cache on Mac, Linux or Windows

If websites are not appearing correctly, connections time out or if you cannot find a computer on a network, you may need to flush the DNS cache.  Here’s how to do it- Microsoft Windows – Go to a command prompt … Continue reading

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Posted in Apple, Computers, Education, Home Networking, Information Technology, Linux, network, Networking, Technology, Ubuntu, Windows | Tagged , , , , , | Leave a comment

Create a roaming profile – Windows 7, 8, 10 with Server 2008 R2

Attached are guides on creating a roaming profile with Windows 7 and Server 2008 r2. (Thanks to Mr. Ledlow for creating these) Guides are in PDF Step One Create a User on the Domain Step Two Creating a Folder on … Continue reading

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Posted in Computers, help desk, Information Technology, Microsoft, Microsoft Windows, Microsoft Windows 10, Networking, Organizations, Technology, Windows, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1 | Tagged , , , , | Leave a comment

Completely uninstall Office with the easy fix tool

Microsoft offers an easy fix tool that gets rid of Office and insures that nothing remains in your folders or registry.   This tool should be use if you have errors installing Office or if you are wanting to remove … Continue reading

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Posted in Computer Software, computer troubleshooting, Computers, Education, Free Software, freeware, help desk, higher ed, higher education, Information Technology, Microsoft, Microsoft Office, Technology | Tagged , , , , | 2 Comments

Are your IoT devices visible from the internet?

BullGuard has a scanner that quickly scans your public IP address and ‘sees’ if your network has open ports that could pose a threat to you or even the internet.  Here’s the link to see if you have something that … Continue reading

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Posted in Apple, Business, Computer Security, Computers, Education, Hacking, Hardware, higher ed, higher education, Information Technology, Internet, Internet of Things, internet security;, IoT, Linux, Mac, Microsoft Windows, Mobile Computing, network, Networking, Technology | Tagged , , , , , | Leave a comment

Slow USB Transfer rate? Try this

If you are experiencing slow USB Transfer rates, try this. Insert your USB drive. Open the Device Manager Expand Disk Drives and double click on your flash drive Check the box “Turn off Windows write-cache buffer flushing on the device”

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Posted in computer troubleshooting, Computers, Education, Hardware, help desk, Microsoft, Microsoft Windows 10, Technology, Windows, Windows 10, Windows 7, Windows 8, Windows 8.1 | Tagged , , , | Leave a comment

Problems getting updates Windows 10

Let’s see where you are at – First – Click on the menu and type winver and hit enter.  Look at your build number.  Microsoft has recognized an error getting 14393.222.   There is a work around if yours won’t … Continue reading

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Posted in computer troubleshooting, Computers, Education, Microsoft, Microsoft Windows, Microsoft Windows 10, Technology, Windows, Windows 10, Windows 10 Quick Tips | Tagged , , | Leave a comment

Cannot access computer by NetBios name after replacing NIC card

If you have ever replaced a network card on a server or computer and you can no longer access the computer, you should flush any cache on the workstation that is accessing the server. Insure no other users are logged … Continue reading

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Posted in computer troubleshooting, Computers, higher ed, higher education, Information Technology, Microsoft, Microsoft Windows, Microsoft Windows 10, Networking, Technology, troubleshooting, Windows 10, Windows 10 Quick Tips, Windows 7, Windows 8, Windows 8.1 | Tagged , , , , , , | Leave a comment

All cpus not showing in Task Manager or Device Manager

Thank you Andrew for finding this!  Many forums will tell you to re-install windows or to mess with the HAL in order to show multiple cores after changing processors. Kasey (one of our students) changed his quad-core processor to a … Continue reading

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How to get Office 2016 Updates

Want to get updates for your Office 365? Open Word 2016 or another one of your office products.  Click on file, then Account – you’ll now see Update Options on the right.  Click the Update Options and select Update Now.

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Posted in Computers, Education, help desk, higher ed, higher education, Information Technology, Microsoft Office, Microsoft Windows, Microsoft Windows 10, Software, Technology, Windows 10, Windows 10 Quick Tips | Tagged , , , | Leave a comment

Windows 10 not updating

After the Anniversary edition came out for Windows 10, many people have had the probelm of updating their OS. What are some of the fixes? Apparently KB3189866 will hang the OS. Download and apply this KB (full download of the … Continue reading

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Posted in computer troubleshooting, Computers, Education, help desk, higher ed, higher education, Information Technology, Microsoft, Microsoft Windows, Microsoft Windows 10, Technology, troubleshooting, Windows, Windows 10, Windows 10 Quick Tips | Tagged , , , , | Leave a comment

It takes time in the trenches of help desk

That’s right, you’ve earned your way through technical school or college only to land at a help desk job.   Take a second and look at the logic behind this. IT professionals over the years have landed at help desk … Continue reading

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Posted in Computers | Tagged , , , | 4 Comments

An interview with Shannon Morse, Internet Media Host & Producer

Image Source Over the next several months we plan on interviewing technical experts and leaders across the globe to find out how they got started in the technology industry, what their favorite operating systems are, information security trends and more. This … Continue reading

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Posted in Computer hardware, Computer Security, Computers, Hacking, Information Technology, internet security;, Linux, Microsoft, Technology | Tagged , , , | Leave a comment

When engineers don’t think about the technicians

Recently my niece dropped her laptop and the hard drive stopped working.   Normally an easy fix, I looked for the access panel for the hard drive so that I could replace it.   What? No access panel?  Oh, easy fix, lets … Continue reading

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Posted in Computer hardware, Computer Security, Computers, Information Technology, Mobile Computing, network, Networking, Windows | Tagged , , , , | 1 Comment