Printers either install and work flawlessly or they don’t install or give constant problems. Try these tips.
Start fresh by removing the printer and following the steps below – remember, these tips are NOT just for deleting the printer but for troubleshooting. Often it is best to run through all of these steps and starting over.
- Can’t delete the printer? Open the printer icon in the system tray if you have tried to print and it fails to print.
- Once you open the icon, cancel the print jobs that may be pending – try deleting the printer now
- Open services.msc by using the run line (right click the menu) or click the orb or Windows start icon and type services.msc (Figure 1)
- Navigate to Print Spooler and stop the service. Once the service has stopped, start the service.
- Remove any software under Programs and Features that is related to the printer
- Still can’t delete the printer? Open the printer management under the Control Panel and Administrative tools (Figure 2) and delete the printer and associated drives (Make sure you download the latest driver) Printer Management is found in Pro and Above
- Not there? You are probably running home – Run this command –printui /s /t2 at the command line and delete the printer from the print server screen (Figure 3) – You may have to use this in home editions
Normally removing the printer may stall if their are queued print jobs. Removing the printer by using the above steps and rebooting will normally remove the printer.
Figure 2 (Pro and above) – Using Print Management under Administrative Tools in the Control Panel
Figure 3 (Home Edition) – Running printui /s /t2 from the run line