Full credit goes to Dawn for this fix. We recently had an updated computer that had only users with just user rights. The Administrator account had been disabled.
Need to get into the administrator account but the admin account is disabled?
Try this –
Press the Windows key and the R key to open the Run box. Next type lusrmgr.msc and click OK. If the Administrator Account is disabled, click the OK button.
Another option is to press the Windows key and the R key and type secpol.msc. You will need to navigate to Local Policies and highlight Security Options. Next click on Accounts: Administrator account status. Once you open this option, you can enable the account. Reboot.
Still didn’t work? Try booting to a Windows disc or USB and open a command prompt by hitting the Shift +F10.
Type regedit. Navigate to HKey_Local_Machine and highlight this.
Click on file, Load Hive, and navigate to the Windows drive.
Continue to navigate to Windows, System32, Config and highlight SAM under config.
In the Load Hive, type REM_SAM and click OK.
Now in the left pane, load
Next, in the right pane, look for the F (binary value) and click to modify it. It is important to follow the next steps carefully. Look for Line 0038 on the left. Change the 11 to 10. Close the registry editor. Reboot
If you don’t have the Administrator as an option in Home Edition, open an elevated command prompt and type: net user administrator password /active:yes
Log out and now you have an administrator account.