Cannot update to Windows 8.1 or Windows 8.1 Update

Can’t get the Windows 8.1 Update from the Microsoft Store?  Have an administrator issue?  Here’s one solution.

Hit the Windows key + R

Enter control userpasswords2


Users Panel

Highlight the account and click properties (Note: If you are logged in with your email, create a new account and click properties to make sure the account is an administrator.)

Make sure you are an administrator.  If necessary, create a local account and make sure the account is an administrator.

Check for Administrator

Important – After the update, you should go to Computer, Right Click the C: drive, select Drive Cleanup and get rid of previous versions of Windows.  Also don’t forget after the Windows 8.1 update, you must get the Windows 8.1 UPDATE.


About TCAT Shelbyville IT Department

The Tennessee College of Applied Technology - is one of 46 institutions in the Tennessee Board of Regents System, the seventh largest system of higher education in the nation. This system comprises six universities, fourteen community colleges, and twenty-six Applied Technology Colleges.
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