Network Access Denied error when reaching a share you once had access to

If you share a folder, you should only give permission to users who need access.

Never share a folder to Everyone.

But let’s say, that you once had access to a folder or a device such as a shared printer and now when you travel across your network, you get an ‘Access Denied’ error.   You were prompted for the username and password when you first logged in but you changed it or it was changed by someone else.

(Of course the first thing you should do is check permissions on the device if you can. )

Second, if you remembered the login credentials,  you may need to delete the credentials in order to receive a prompt from the device so you can enter the new username or password.  So how do you remove remembered credentials?

  • On Windows 7, click on the orb and type Credential Manager.  You’ll see the Credential Manager in your list.  Click on it.   Select the device you are logging into and either delete it or change the password to the correct password.

You can backup your vault with its saved passwords and information.  You must store this info in a safe place.   You will be prompted to hit CTRL-ALT-DEL prior to finishing the backup and you will be asked for a password to protect the backup.


About TCAT Shelbyville IT Department

The Tennessee College of Applied Technology - is one of 46 institutions in the Tennessee Board of Regents System, the seventh largest system of higher education in the nation. This system comprises six universities, fourteen community colleges, and twenty-six Applied Technology Colleges.
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