Archive for March 29th, 2009
System Cleaners and Antivirus Software – Don’t Panic
Recently we installed a new system cleaner on most of the computers throughout the school. Ironically a couple of computers crashed a few days later. Was it related to the system cleaner? Probably not. We did discover that one program wrote temporary files (and relied on them!) to run. Regardless of the cleaners that we use, the program would crash. That is when we discovered the computers had a program that wrote temporary files and saved information (critical to them). Call me crazy, but programs today may still require temp files after or when they load – but they should NOT rely on these files all of the time! You’ll never be able to clean the computer without setting rules to ignore the files the program creates.
Because of the internet, you should use cleaners to CLEAN your computer.
ALSO, if students or people would stop and look at computers that have crashed around the school. Less than a dozen or so. Same room, same users. One room that keeps crashing, has power issues. Bottomline, we can take a computer from the room, hook it up in our room and ta-da, no problems. Take it back, blue screen! Remove it, take it back to my room and wa-la it works! Take it back to the room, blue screen! The instructor in the same room had the same problem. When we put her on a UPS power backup, she hasn’t had a problem since.
ALSO, many people think their anti-virus software, cleaners and anti-spyware are useless. They are the ones usually that don’t surf the internet safe, do download files and music from illegal or questionable sites and open any and every email from everyone. You have to practice safe computing. Again, they should give out internet driver’s license. After so many points, you’re not allowed on the net for a while. lol
Look around you. Notice users, family and friends on the internet. The ones that usually have problems are usually the ones that don’t clean or scan their systems.
Don’t blame software until you look at the situation and the end users.
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